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VIP Mentor. Hi John, 1. First you must download the right image from cisco. Regards Dont forget to rate helpful posts. Post Reply. Latest Contents. Making hybrid work requires more than collaboration tools and SaaS applications. Cisco Business Dashboard Emulator. Before you mount and deploy your access point, we recommend that you perform a site survey or use the site planning tool to determine the best location to install your access point.

You should have the following information about your wireless network available:. Cisco recommends that you make a site map showing access point locations so that you can record the device MAC addresses from each location and return them to the person who is planning or managing your wireless network.

Installing the access point involves these operations:. The following procedures ensure that your access point installation and initial operation go as expected. A pre-installation configuration is also known as priming the access point. This procedure is optional. Note Performing a pre-installation configuration is an optional procedure. If your network controller is properly configured, you can install your access point in its final location and connect it to the network from there.

The pre-installation configuration setup is shown in Figure 4. Figure 4 Pre-Installation Configuration Setup. To perform pre-installation configuration, perform the following steps:. Configure the switch to which your access point is to attach. Set the Cisco wireless LAN controller as the master so that new access points always join with it.

Make sure DHCP is enabled on the network. The access point must be able to find the IP address of the controller. For other methods, refer to the product documentation. Step 2 Apply power to the access point:. The access point is The access point can also be powered by the following optional external power sources:.

As the access point attempts to connect to the controller, the LEDs cycle through a green, red, and amber sequence, which can take up to 5 minutes. Note If the access point remains in this mode for more than five minutes, the access point is unable to find the Master Cisco wireless LAN controller. Check the connection between the access point and the Cisco wireless LAN controller and be sure that they are on the same subnet.

If the access point shuts down, check the power source. After the access point finds the Cisco wireless LAN controller, it attempts to download the new operating system code if the access point code version differs from the Cisco wireless LAN controller code version. While this is happening, the Status LED blinks dark blue.

If the operating system download is successful, the access point reboots. Step 3 Configure the access point if required. Step 4 If the pre-installation configuration is successful, the Status LED is green indicating normal operation.

Disconnect the access point and mount it at the location at which you intend to deploy it on the wireless network. Step 5 If your access point does not indicate normal operation, turn it off and repeat the pre-installation configuration. Note When you are installing a Layer 3 access point on a different subnet than the Cisco wireless LAN controller, be sure that a DHCP server is reachable from the subnet on which you will be installing the access point, and that the subnet has a route back to the Cisco wireless LAN controller.

Ensure that the route back to the primary, secondary, and tertiary wireless LAN controller allows IP packet fragments. Finally, be sure that if address translation is used, that the access point and the Cisco wireless LAN controller have a static 1-to-1 NAT to an outside address.

Port Address Translation is not supported. Cisco Aironet series access points can be mounted in several configurations, including on a suspended ceiling, on a hard ceiling or wall, on an electrical or network box, and above a suspended ceiling. Click this URL to browse to complete access point mounting instructions:. After you have mounted the access point, follow these steps to deploy it on the wireless network:.

Step 1 Connect and power up the access point. When you power up the access point, it begins a power-up sequence that you can verify by observing the access point LED. If the power-up sequence is successful, the discovery and join process begins. During this process, the LED blinks sequentially green, red, and off.

When the access point has joined a controller, the LED is green if no clients are associated or blue if one or more clients are associated. If the LED is not on, the access point is most likely not receiving power. If the LED blinks sequentially for more than 5 minutes, the access point is unable to find its primary, secondary, and tertiary Cisco wireless LAN controller.

Check the connection between the access point and the Cisco wireless LAN controller, and be sure the access point and the Cisco wireless LAN controller are either on the same subnet or that the access point has a route back to its primary, secondary, and tertiary Cisco wireless LAN controller. Also, if the access point is not on the same subnet as the Cisco wireless LAN controller, be sure that there is a properly configured DHCP server on the same subnet as the access point.

Note A Master Cisco wireless LAN controller should be used only for configuring access points and not in a working network. If you experience difficulty getting your access point installed and running, look for a solution to your problem in this guide or in additional access point documentation.

These, and other documents, are available on Cisco. Keep these guidelines in mind when you use series lightweight access points:. You can use DHCP Option 43 to provide a list of controller IP addresses to the access points, enabling them to find and join a controller. The location of the access point status LED is shown in Figure 5. Note Regarding LED status colors, it is expected that there will be small variations in color intensity and hue from unit to unit.

The access point status LED indicates various conditions and are described in Table 1. Normal operating condition, but no wireless client associated. Normal operating condition, at least one wireless client association. Configuration recovery in progress MODE button pushed for 2 to 3 seconds.

Ethernet failure or image recovery MODE button pushed for 20 to 30 seconds. Software failure; try disconnecting and reconnecting unit power. You do not need to enable any debug commands on the controller because all of the CAPWAP error messages can be viewed from the syslog server itself. The state of the access point is not maintained on the controller until it receives a CAPWAP join request from the access point. Therefore, it can be difficult to determine why the CAPWAP discovery request from a certain access point was rejected.

In order to troubleshoot such joining problems without enabling CAPWAP debug commands on the controller, the controller collects information for all access points that send a discovery message to it and maintains information for any access points that have successfully joined it.

The controller collects all join-related information for each access point that sends a CAPWAP discovery request to the controller.

Collection begins with the first discovery message received from the access point and ends with the last configuration payload sent from the controller to the access point. You can view join-related information for the following numbers of access points:. When the controller is maintaining join-related information for the maximum number of access points, it does not collect information for any more access points. An access point sends all syslog messages to IP address If any of these conditions are met and the access point has not yet joined a controller, you can also configure a DHCP server to return a syslog server IP address to the access point using option 7 on the server.

The access point then starts sending all syslog messages to this IP address. When the access point joins a controller for the first time, the controller sends the global syslog server IP address the default is After that, the access point sends all syslog messages to this IP address until it is overridden by one of the following scenarios:. You can configure the syslog server for access points and view the access point join information only from the controller CLI. A detailed explanation of the join process is on Cisco.

This section provides declarations of conformity and regulatory information for Cisco Aironet Series Access Points. You can find additional information at this URL:. Cisco Systems, Inc. This device complies with Part 15 rules. Operation is subject to the following two conditions:.

This device may not cause harmful interference, and. This device must accept any interference received, including interference that may cause undesired operation. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.

This equipment generates, uses, and radiates radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference. However, there is no guarantee that interference will not occur. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one of the following measures:.

This section provides guidelines for avoiding interference when operating Cisco Aironet access points in Japan. These guidelines are provided in both Japanese and English. This equipment operates in the same frequency bandwidth as industrial, scientific, and medical devices such as microwave ovens and mobile object identification RF-ID systems licensed premises radio stations and unlicensed specified low-power radio stations used in factory production lines.

Before using this equipment, make sure that no premises radio stations or specified low-power radio stations of RF-ID are used in the vicinity. If this equipment causes RF interference to a premises radio station of RF-ID, promptly change the frequency or stop using the device; contact the number below and ask for recommendations on avoiding radio interference, such as setting partitions. Cet appareil numerique de la classe B respecte les exigences du Reglement sur le material broilleur du Canada.

The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada office.

This device has been designed to operate with antennas having a maximum gain of 6 dBi. Antennas having a gain greater than 6 dBi are strictly prohibited for use with this device.

The required antenna impedance is 50 ohms. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power EIRP is not more than that permitted for successful communication. The conformity assessment procedure referred to in Article For more details, contact Cisco Corporate Compliance. This section contains information on compliance with guidelines related to RF exposure.

The Cisco products are designed to comply with the following national and international standards on Human Exposure to Radio Frequencies:. To ensure compliance with various national and international Electromagnetic Field EMF standards, the system should only be operated with Cisco approved antennas and accessories. The series device includes a radio transmitter and receiver.

It is designed not to exceed the limits for exposure to radio waves radio frequency electromagnetic fields recommended by international guidelines. The guidelines were developed by an independent scientific organization ICNIRP and include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health. As such the systems are designed to be operated as to avoid contact with the antennas by the end user.

It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance to the regulatory guidelines which are designed to reduce the overall exposure of the user or operator.

The World Health Organization has stated that present scientific information does not indicate the need for any special precautions for the use of wireless devices. They recommend that if you are interested in further reducing your exposure then you can easily do so by reorienting antennas away from the user or placing he antennas at a greater separation distance then recommended.

It is designed not to exceed the limits for exposure to radio waves radio frequency electromagnetic fields as referenced in FCC Part 1. The device has been tested and found compliant with the applicable regulations as part of the radio certification process.

The US Food and Drug Administration has stated that present scientific information does not indicate the need for any special precautions for the use of wireless devices. The FCC recommends that if you are interested in further reducing your exposure then you can easily do so by reorienting antennas away from the user or placing the antennas at a greater separation distance then recommended or lowering the transmitter power output.

It is designed not to exceed the limits for exposure to radio waves radio frequency electromagnetic fields as referenced in Health Canada Safety Code 6. The guidelines include a substantial safety margin designed into the limit to ensure the safety of all persons, regardless of age and health. Health Canada states that present scientific information does not indicate the need for any special precautions for the use of wireless devices.

They recommend that if you are interested in further reducing your exposure you can easily do so by reorienting antennas away from the user, placing the antennas at a greater separation distance than recommended, or lowering the transmitter power output.

You can find additional information on the subject at the following links:. You can obtain additional information from the following organizations:. This section provides administrative rules for operating Cisco Aironet access points in Taiwan. The rules for all access points are provided in both Chinese and English. For those low-power radio-frequency devices that have already received a type-approval, companies, business units or users should not change its frequencies, increase its power or change its original features and functions.

The operation of the low-power radio-frequency devices is subject to the conditions that no harmful interference is caused to aviation safety and authorized radio station; and if interference is caused, the user must stop operating the device immediately and can't re-operate it until the harmful interference is clear.

The authorized radio station means a radio-communication service operating in accordance with the Communication Act. The operation of the low-power radio-frequency devices is subject to the interference caused by the operation of an authorized radio station, by another intentional or unintentional radiator, by industrial, scientific and medical ISM equipment, or by an incidental radiator.

Low-power Radio-frequency Devices Technical Specifications. Within the 5. The U-NII devices shall accept any interference from legal communications and shall not interfere the legal communications. If interference is caused, the user must stop operating the device immediately and can't re-operate it until the harmful interference is clear. Manufacturers of U-NII devices are responsible for ensuring frequency stability such that an emission is maintained within the band of operation under all conditions of normal operation as specified in the user manual.

This section contains special information for operation of Cisco Aironet access points in Brazil. Figure 6 contains Brazil regulatory information for the access point models identified in the previous section. Figure 6 Brazil Regulatory Information.

This equipment operates on a secondary basis and consequently must accept harmful interference, including interference from stations of the same kind. This equipment may not cause harmful interference to systems operating on a primary basis. In Option 43, you should use the IP address of the controller management interface.